Let’s make it easy.

Browse cake and dessert ideas, then open a custom cake or custom order request. For a cake, share the date, servings, flavor preferences, design, colors, writing choice and exact wording, and any dietary requests. Preferences and accommodations need Chef Rissa’s confirmation.

Choose Catering or select catering inspiration. Share your event date, guest count, Bay Area city, menu ideas, and fulfillment preference. Your request is saved as a Catering Ticket for Chef Rissa to review.

Share the amount or range you are comfortable spending. It is a preference to guide the conversation, not an accepted quote or a promise that the request can be fulfilled at that amount.

Review saves a request ticket and shows its reference and summary. Cakes and custom baked goods use a Baking Ticket; catering uses a Catering Ticket. Other custom orders and questions have their own request labels. Read the booking policies and privacy notice before saving. An acknowledgment email is sent to a supplied email address; check your receipt for delivery status. No booking or payment is confirmed by saving.

After reviewing your ticket, choose Text Chef Rissa or Email Chef Rissa. A brief thank-you handoff lets you continue into your app, where you send the prepared message yourself. The draft includes your ticket reference, details, and next steps. If it is incomplete or an app cannot open, copy your request and paste it into a message.

Customers can upload an optional private cake inspiration photo in the cake form. Staff can open it in the private dashboard. You can also attach photos in your text or email app. Include your pickup, delivery, or event fulfillment preference. Delivery is available only in San Francisco and Daly City and costs extra. Chef Rissa must confirm locations, timing, availability, and any fees; selecting a preference does not guarantee the service.

No customer account is needed. Keep a screenshot of your saved ticket and QR code. Chef Rissa’s private Staff Login can scan it to find the saved record. Editing and reviewing the same request on this page keeps its ticket reference. Use Start a separate request for another order. Keep your reference and include it when contacting Chef Rissa. Open My order with your private order number to view your saved details and request a change. The request goes to staff for confirmation; please allow 24 hours. There is no public order directory.

When Chef Rissa enables a current plate offer, open Daily plates to see its actual listed price, available quantity, ordering cutoff and offered fulfillment options. Fill in your name, reply contact and quantity. Saving creates a Daily Plate Ticket and reserves that quantity while your request awaits confirmation. Closed, sold-out or past-date offers cannot be requested. There is no automatic payment checkout. Daily plates are same-day offers; the custom-order next-day fee is not automatically added to them. Confirm final terms directly with Chef Rissa.

New saved tickets include a private tracking link. Keep your order number private: it opens your personal order details. Use the separate family status sharing button to share progress without your name or contacts. Chef Rissa’s staff manually updates Order received, Order being prepped, Order being made, Order almost done, and Order ready. Updates do not run on a timer and do not promise an arrival time. Delivered is a separate fulfillment status. For an older ticket or a lost link, contact Chef Rissa with your ticket reference. The private order number opens only its associated temporary customer page. Family links do not reveal that number.

Only after Chef Rissa confirms your custom details, availability and price and receives the required 50% non-refundable, non-transferable deposit for a custom booking. A saved ticket is a request record, not proof of a confirmed booking or payment.

Arrange payment directly with Chef Rissa using Venmo, Cash App, or Zelle. For custom cake, baking and catering bookings, a 50% non-refundable, non-transferable deposit is required. Your date is not secured until the deposit is received. For catering, the remaining balance is due in full two weeks before the event. For custom cakes and baked goods, the balance is due in full the day before delivery or pickup, as confirmed with Chef Rissa. Changes must be requested at least 7 days in advance. Deposits and payments are non-refundable if you cancel. Last-minute orders depend on availability and carry an additional rush fee. Late pickup and late payment may incur additional fees; Chef Rissa confirms amounts. Share all allergies before booking. Read the full booking policies at /terms. Daily Plates use their own stated terms. There is no payment checkout on this website.

Orders requested today for tomorrow carry an extra next-day / short-notice fee that varies by order. Late payments may also incur an additional fee. Chef Rissa confirms applicable amounts and payment terms with your quote or order.

Include any requests in the form and discuss preparation and possible cross-contact directly with Chef Rissa. Dietary accommodations must be confirmed before your order is accepted.